RMAS Sandhurst Case Study

Officer training Academy at Sandhurst (RMAS)

The Royal Military Academy Sandhurst in Surrey is where all officers in the British Army are trained to take on the responsibilities of leading the soldiers under their command.

Requirement

RMAS Sandhurst wanted to upgrade its learning strategy using technology to instruct its officer cadets. Akhter supported the ICS team in Sandhurst to find a new solution for cadets to access their training materials quickly and easily.

Solution

Akhter Computers plc supplied 820 Acer Iconia W510P Tablet Computers including a managed service option for the Officer training Academy at Sandhurst (RMAS). The Tablets were issued to cadets to allow them as part of their training access to the Defence Learning Portal.

Real-time device monitoring using the Microsoft Intune Cloud service.

Providing a SPOC for continued hardware, software and service support.

Result

The tablets include all the necessary applications the cadets need to complete their course – developed and customised in consultation with the British Army.

Our engineers also remotely maintain and monitor the devices, including installing Microsoft Windows updates, application updates and new antivirus updates. Akhter’s dedicated SPOC will also provide help desk support, hardware warranty support and answer service queries during normal business hours with extended telephone support for cadets outside normal business hours.