Sales & Support: +44 (0)1279 821200 Sales@akhter.co.uk

AKHTER SERVICE AND SUPPORT HELP DESK

Standard working hours 09:00 – 18:00 Monday to Friday excluding weekends and Bank holidays

Email:                                    service@akhter.co.uk

Phone No:                           +44 1279 821200

Out of hours Phone:         +44 7809 387424

 


    Issue Severity

     

     

    Akhter Computer’s help desk operates based on service level agreements (SLAs) that define response times, resolution targets, and support hours. Customers can expect prompt and professional assistance from the help desk team in line with the agreed-upon SLAs to ensure that their IT support needs are met efficiently. Customers can seek help from the help desk in setting up and configuring Akhter Computer’s hardware and software solutions. The help desk provides guidance on installation procedures, system setup, software customization, and network configuration to ensure that customers can deploy Akhter Computer’s products effectively. Customers can reach out to the help desk via phone, email, or log a ticket using the online form above to troubleshoot problems, get advice on resolving issues, and receive assistance in resolving technical challenges.