The Princess Alexandra Hospital Case Study

The Princess Alexandra Hospital

The Princess Alexandra Hospital NHS Trust is located in Harlow, Essex and is a 489 bedded District General Hospital providing
a comprehensive range of safe and reliable acute and specialist services to a local population of 258,000 people.


Staff were struggling to use the Hospital’s aging technology and operating systems. At Akhter, we worked hard to find the right products the Hospital desperately needed as part of a major system upgrade.


Akhter Computers supplied 300 Acer Iconia W510P Tablet Computers and 1200 Acer Veriton X4620G desktop Computers to the Princess Alexandra Hospital as part of a major system upgrade. Additionally Akhter supplied help desk support and device life cycle management for this project.


Akhter Computers Microsoft certified system engineers partnered with hospital IT staff deployed over a very short period the 300 Tablets and 1200 Desktop Computers in a very busy real time Hospital environment. Pre-asset tagging the Computers BIOS allowed the use of Microsoft SCCM to target and customize devices that were required for each department.

This part of the project formed a major user network device and Operating System (Windows 7) upgrade and was completed in the allocated time and at times due to the nature of a Hospital under very demanding conditions.

Following the successful deployment of 1500 devices Akhter Computers then are responsible for the through life service management and help desk support for the Hospital.