RMAS Sandhurst – Digital Learning Transformation Case Study

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About the Client

Overview

The Royal Military Academy Sandhurst in Surrey is the training ground for all British Army officers, preparing them to take on the responsibilities of leadership and command.

As part of its evolving training strategy, RMAS sought to integrate modern technology to enhance how cadets access and engage with their learning materials.

Requirement

RMAS Sandhurst aimed to modernise its learning environment by:

  • Improving access to training materials and resources
  • Supporting a more flexible, digital learning approach
  • Providing cadets with reliable, easy-to-use devices
  • Ensuring efficient device management and ongoing support

Solution

Akhter delivered a fully managed tablet solution tailored to the needs of the Academy.

Tablet deployment

  • 820 × Acer Iconia W510P tablets supplied
  • Issued to cadets for access to the Defence Learning Portal
  • Designed to support daily training and course requirements

Custom configuration

  • Developed a bespoke “Tablet Image” in collaboration with the Army
  • Preloaded with all required applications for training
  • Deployed across all devices prior to rollout

Device management and support

  • Managed remotely via Microsoft Intune Cloud Service
  • Real-time monitoring of all devices
  • Ongoing updates including:
  • Windows updates
  • Application updates
  • Antivirus definitions

Ongoing support services

  • Dedicated Single Point of Contact (SPOC)
  • Helpdesk and service support
  • Hardware warranty support
  • Extended telephone support for cadets outside normal hours
Military officer in uniform presenting in front of a screen with the word Operations, next to a large official building.

Result

The solution delivered a streamlined and effective digital learning environment:

  • Instant access to training materials for cadets
  • Consistent and reliable device performance
  • Centralised management for efficiency and control
  • Improved learning experience through tailored technology
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