About the Client
Overview
Ofgem (Office of Gas and Electricity Markets) is a non-ministerial government department and the UK’s independent regulator for gas and electricity. Its primary role is to protect the interests of current and future energy consumers.
To support modern ways of working, Ofgem set out to upgrade its collaboration technology across offices in London, Cardiff, and Glasgow, replacing outdated interactive whiteboards with a more advanced, flexible solution.
Requirement
Ofgem required a modern collaboration solution that could:
Solution
Akhter delivered a fully integrated, Microsoft Teams-centric collaboration environment.
Microsoft Teams rooms integration
This created a seamless meeting experience with real-time collaboration, messaging, and file sharing.
Interactive whiteboards
Centralised management and monitoring
Professional delivery
Akhter Professional Services ensured a smooth rollout:
The team’s experience in public sector environments ensured seamless delivery across all locations.
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Result
The upgraded system has transformed collaboration across Ofgem:
Value delivered
The new AV solution has significantly enhanced operations across Ofgem:
Ofgem’s satisfaction reflects the effectiveness and reliability of the solution delivered.
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